PRIVACY POLICY

Last Updated: December 2, 2025
Legal Business Name: MZJA Holdings Inc.
Operating As: Grotto Getaway
Website: https://grottogetaway.com/

MZJA Holdings Inc. (“we,” “us,” or “our”), operating as Grotto Getaway, respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, submit a booking inquiry, or communicate with us via SMS or other channels.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

Information You Provide

We may collect:

Name
Email address
Phone number
Booking details
Payment-related information (processed securely via third-party providers)
Any information submitted through inquiry or booking forms

Automatically Collected Information

We may collect:

IP address
Browser type
Device type
Pages visited
Cookies and analytics data

2. How We Use Your Information

We use your information to:

Confirm reservations
Send booking updates and reminders
Provide check-in/check-out instructions
Respond to inquiries
Improve our website and services
Send promotional offers (only if consent is provided)
Comply with legal obligations

3. SMS Communications & Mobile Information

Grotto Getaway (MZJA Holdings Inc.) collects mobile phone numbers only when voluntarily provided through our website booking or inquiry forms.

Mobile numbers are used solely for:

Reservation confirmations
Booking updates
Stay-related notifications
Promotional messages (only if separately opted in)

Providing a mobile number is optional. SMS consent is not a condition of purchase.

Users may opt out at any time by replying STOP. For assistance, reply HELP.

Message frequency varies. Msg & data rates may apply.

Mobile information will not be shared, sold, rented, or disclosed to third parties for marketing purposes.

We implement appropriate technical and organizational measures to protect personal information from unauthorized access, disclosure, or misuse.

4. No Sale or Sharing of Personal Information

We do not sell, rent, or share your personal information, including your mobile number or SMS consent data, with third parties for marketing purposes.

We may share information only with trusted service providers who assist with:

Website hosting
Payment processing
SMS delivery
Customer support

These providers are not permitted to use your information for their own marketing purposes.

5. Data Retention

We retain personal information only as long as necessary to:

Fulfill bookings
Maintain business records
Comply with legal obligations

You may request deletion of your personal data by contacting us using the information below.

6. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to improve user experience, analyze traffic, and personalize content. Users may disable cookies in browser settings.

7. Your Rights

You may request to:

Access your personal data
Correct inaccurate information
Delete your data
Opt out of SMS communications

To make a request, contact us below.

8. Contact Information

MZJA Holdings Inc.
Operating As: Grotto Getaway
Email: info@grottogetaway.com
Phone: (519) 719-4242
Address: 4510 Highway 6, Miller Lake, Ontario N0H 1Z0, Canada

9. Updates

We may update this Privacy Policy periodically. The “Last Updated” date will reflect the most recent version.